Our Guarantee

 

E KOMO MAI! WELCOME AND ENJOY!
Our mission is to provide the highest quality flowers available on the Islands of Hawaii. We are committed to providing the freshest Hawaiian tropical flowers, at the best prices, backed by impeccable customer service.

100% SATISFACTION GUARANTEE
We guarantee that your tropical flower arangements will be shipped within hours of cutting. If your order does not arrive in good condition, please contact us immediately.

We are prepared to handle your concerns in a timely manner, and ask that you contact us within 48 hours of receipt of flowers. You can reach our customer service at 1-800-952-4262 or info@hanaflowers.com

During unfavorable weather conditions, orders may be delayed. Delays caused by incorrect address information will void our guarantee.

SUBSTITUTIONS
Our priority is to deliver your order as requested and although we will make every effort to fulfill your order as shown, if a flower or plant choice is not suitable for shipping, substitutions of equal or greater value may be necessary